Job Opening: Traffic Management Center Operator

We are seeking a Traffic Management Center Operator for a project-specific position.

Position is part time, approximately 25 hours per week Monday-Friday with occasional extra hours to attend meetings, cover leave, special events, and emergencies.

Morning shift: 6:00 am – 11:00 am
Afternoon shift: 1:00 pm – 6:00 pm

Minimum Requirements:
· High School Diploma or Equivalency;
· Minimum of two years’ experience working with computer systems including Microsoft Office;
· Effective written and verbal communication skills;
· A valid New York State Driver's license is required.
· Familiarity with Syracuse area roads and local geography
· Ability to read and interpret maps
· Available to work flexible hours - preferred
· Ability to work independently  
· Ability to learn the principles, procedures and techniques involved in traffic engineering for incident/congestion management and traffic control. Traffic experience preferred but not required.

Work Environment:
Position is in an office environment, at a desk/workstation with phones, TV monitors, radios, computers, etc.

Typical duties include:
Answering and replying to phone calls and emails with City staff, emergency responders and the general public.

Monitoring various sources for traffic related problems, roadway concerns and complaints:
· Telephones
· Email
· Closed circuit television (traffic cameras)
· Police, Fire & EMS radio
· News
· Weather

Take appropriate action based on standard operating procedures:
· Operate the TMC’s Intelligent Traffic Systems (ITS) systems
· Monitor and report on traffic signal malfunctions and complaints
· Monitor and report on incidents that impact the transportation network
· Compile & maintain accurate list/map of construction, special events and incidents impacting traffic
· Aid in Traffic Incident Management (TIM)
· Share information and coordinate with appropriate partner offices and agencies
· Maintain log of all activities

Send resume to Chris Latreille at This email address is being protected from spambots. You need JavaScript enabled to view it.